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Our Guarantee

The Export Computer Exchange has a multi-level product guarantee standard.

  • Equipment is tested and confirmed working before being prepared for shipment (except when equipment is sold as working pulls).

  • Our sale agreements contain a 10% breakage allowance to cover small problems that may arise from shipping. (Usual breakage percentage on exported equipment is between 2%-3%).

  • ECE stands behind all our products and gives a standard 90% working guarantee to buyer's locations (unless otherwise stated on the offer and contract for a specific shipment).

  • All equipment has a standard 10 day D.O.A. (ten day dead on arrival) clause to allow you, the customer, time to test equipment.

  • If you do find damage in the shipment exceeding 10% please fax us the Quality Control Form reporting the problems.(except when equipment is sold 'AS IS', untested, or working pulls) (You will receive this form upon arrival of equipment).
Export Computer Exchange
203 E Cobble Creek Drive Suite 200, Cedar City, Utah 84720
Telephone: (435) 867-1084 Fax: (435) 867-1085
©2008-09
Export Computer Exchange (ECC)
All rights reserved.